From Pill Dispensaries to Healthcare Destinations:

Overcoming Challenges Pharmacies Face in Becoming Community Health Hubs

By Nancy Gagliano, MD, MBA

In our new whitepaper, Nancy Gagliano, MD, MBA, details state-by-state point-of-care legislation and the scope of practice and capabilities for pharmacists in each state.

Gagliano outlines the growing demand for care access and how pharmacies can leverage their pharmacists to fill the gaps in healthcare.

To learn more about legislation for pharmacy clinical service delivery at the state level, visit our Research Maps page.

Additional topics include:

  • Market Pressures on the Retail Pharmacy Business Model

  • Opportunities for Clincal Services to Unlock Revenue Sources

  • Challenges to Performing Clinical Services in Pharmacy

  • Regulatory Barriers & State Legislation

  • Payor Landscape

  • Solutions to Support Point-of-Care in Pharmacies

Overcoming Challenges Pharmacies Face in Becoming Community Health Hubs

About the Author

Nancy Gagliano

Advisor

Dr. Gagliano is currently on the Board of Directors at OraSure Technologies and General Fluidics. Over the last 2 years she has had leadership roles with the NIH on RADX Tech, Rapid Acceleration of Diagnostics for Covid -19, and most recently on the Maternal Health Challenge. She has a passion for improving access to healthcare and making the practice of medicine easy for all involved.

Previously, Dr. Gagliano spent over 6 years as a chief medical officer for MinuteClinic at CVS Health. While there she oversaw expansion of new programs and services, development of telehealth services, quality, operations, physician collaboration, as well as health system affiliate relationships. During her tenure, MinuteClinic experienced significant growth from 400 to over 1100 clinics, seeing 6M patients annually. 

Dr. Gagliano spent more than 21 years at Massachusetts General Hospital as a Primary Care Provider and leader. Her final position was as the senior vice president of Practice Improvement, with a specific focus on integration of technology into the practice of medicine. She served as an executive for Massachusetts Physician Organization, MGH, and Partners Health.

Dr. Gagliano is a graduate of Union College, Harvard Medical School, and Northeastern DeMore-McKim School of Business. She completed her internal medicine training at Brigham and Women’s Hospital and fellowship in Adolescent Medicine at The Children’s Hospital in Boston. In 2001, Dr. Gagliano was named by Boston Magazine as one of Boston’s “Top Docs” for women. In 2015, she was named Health Industry Leader by the Providence Business News. As Assistant Professor of Medicine at Harvard Medical School while at MGH, Dr. Gagliano was an educator of medical residents, fellows, and faculty, focusing her research and teaching on developing physician leaders and integration of innovative technology into medical practice.