Workflow Services and CPESN USA Collaborate to Accelerate Delivery of Clinical Services to Its Community-Based Pharmacy Network

MADISON, Wis. – February 7, 2024 – Workflow Services announced a collaboration with CPESN® USA, a clinically integrated, nationwide organization of pharmacy networks established to advance community-based pharmacy practice. In this new collaboration, community-based pharmacies in the CPESN network will have access to the Workflow Services platform, a full spectrum, front-to-back digital solution to help support medical billing for point-of-care service delivery inside pharmacies.

As healthcare delivery evolves, pharmacies are more widely acknowledged as essential healthcare providers who can deliver convenient and accessible clinical services to their communities. The increasing need for low-acuity services like immunizations, health screenings, and point-of-care testing underscores pharmacies' need to get reimbursed for patient care delivery. Software tools that facilitate clinical workflows and medical billing are crucial for community pharmacies to optimize care delivery in pharmacies and streamline reimbursement from payers.

"We're thrilled to bring the powerful tools of the Workflow Services platform to CPESN community pharmacists, empowering them with credentialing support and streamlined payer contracting for medical billing," said Shannon Brenkendorff, VP of Technical Solutions at Workflow Services by ImageMover.

With point-of-care testing and other clinical services, pharmacies can both attract new customers and increase revenue to the pharmacy. Patients have signaled greater demand for the convenience and accessibility of services like point-of-care testing. According to Data Bridge Market Research, the point-of-care testing market is expected to increase from $29 Billion in 2021 to $64.46 Billion in 2029.

"My experience of Workflow Services thus far is based on the notable, high-integrity approach to documenting and billing pharmacist services that reflect the true value of the outcomes produced in the patient-pharmacist relationship," said Travis Wolff, Director of CPESN Medical Billing Supports. "The opportunity to work with Workflow Services as a data share-compliant technology service provider (TSP) is one that I take great excitement in as we educate pharmacists about the horizons of our profession."

Read the full announcement here.

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